Carl Pfranger

cpfranger@gmail.com

Objective:

Work with people using technology and to have the opportunity to make an impact on the organization.

Education:

State University of New York, Morrisville
Bachelor in Information Systems 2007
Concentration: Electronic Marketing and Publishing

Affiliations/ Certifications:

Web CEO Certified, Internet Marketing Professional

Google Advertising Professional
Yahoo Search Marketing Ambassador
Microsoft adExcellence Member

Courses:

Computer System Support and Maintenance
Technical Writing
Web Server Administration
Management Communication
Web Publishing and Design
Human Resource Management
Photography and Digital Imaging

Employment:

2008 Site-Seeker inc, New Hartford, NY
Internet Marketing Specialist, Creating Search Engine Optimization (SEO) plans and implement them, design Web page layouts and convert Photo Shop (PSD) files into HTML with CSS style sheets. I also work with Google, Yahoo and MSN pay-per-click (PPC) advertising tools to create online advertising campaigns.

2002-2008 Hamilton College, Clinton, NY
Information Technology Services Intern, responsible for assisting staff and faculty who wish to implement technologies, providing end-user support in labs and on-site, Deploying Macintosh and Windows systems, creating images for Macintosh systems, digital editing, poster creation/print, DVD creation, and audio editing. Provide one-on-one or workshop style instructional training to students/faculty, and research solutions for emerging technology.

2004-2005 APAC Customer Services, Utica, NY
Customer care/support agent, was responsible for providing phone support to customers of cell phones/smart phones, educating users on the features and technology they had access to, explaining billing issues and appropriately route calls.

Projects:

Multimedia presentation center lab: weeklong project requiring moving 27 Mac OS computers, installing them, imaging them and testing of all peripherals.

Worked in student group of four to redesign my College department’s website using CSS and the College’s new style guidelines.

Created informative short video on network safety awareness for Hamilton College.

Skills:

HTML, CSS, Final Cut Pro, Photoshop, Indesign, Mac OS X, Windows, Access, Word, Excel, MS-SQL, Apache, Mac OS X Server.